1. Scope
These Terms & Conditions ("Terms") apply to (a) the use of this website operated by Changzhou Best Supply Chain Management Co., Ltd. ("BEST", "we", "us"), and (b) any inquiry, quotation, sale, or delivery of aluminum profile products, accessories, and related services offered by us. By accessing the website or engaging with us commercially, you agree to be bound by these Terms.
2. Website Use
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website. Automated scraping, mirroring, or large-scale data extraction without our prior written consent is prohibited.
3. Inquiries and Quotations
- All quotations are non-binding unless explicitly stated otherwise in writing.
- Prices quoted are typically based on EXW / FOB Shanghai or Ningbo in USD or EUR, depending on the agreed currency. Other Incoterms 2020 (CIF, DAP, DDP) are available on request.
- Quotations are valid for the period stated in the quotation document; if no period is stated, the default validity is 30 calendar days.
- We reserve the right to correct obvious pricing or typographical errors.
4. Orders and Contracts
A binding contract is formed only upon our written confirmation (Proforma Invoice or Sales Contract) signed or emailed by an authorized representative of BEST, together with receipt of the agreed deposit or Letter of Credit. Once a contract is formed, it is governed by these Terms and the specific terms set out in the contract document.
5. Prices and Payment
5.1 Prices
Unless otherwise agreed in writing, prices are exclusive of VAT, GST, customs duties, port charges, and any destination-country taxes. Shipping, insurance, and export documentation are quoted separately.
5.2 Payment methods
- T/T (telegraphic transfer) — most common, typically 30% deposit upon order confirmation and 70% balance against copy of B/L.
- L/C at sight — accepted for qualifying orders, subject to bank review and our approval.
- PayPal — accepted for sample fees only.
5.3 Late payment
Overdue amounts may accrue interest at the rate specified in the contract or, if not specified, at the maximum rate permitted by applicable law.
6. Delivery and Risk
Delivery terms follow the agreed Incoterms 2020 rule. Title and risk pass in accordance with the chosen Incoterm. We are not responsible for delays caused by carriers, port congestion, customs inspections, force majeure, or other events beyond our reasonable control.
7. Inspection and Acceptance
The buyer is expected to inspect the goods within a reasonable time after arrival and notify us in writing of any non-conformity within 7 days of receipt, supported by photographs and (where applicable) a surveyor report. After such period, the goods are deemed accepted, subject to hidden defects that could not reasonably be discovered on inspection.
8. Warranties
We warrant that goods supplied will conform to the agreed specifications and be free from defects in material and workmanship under normal use for a period of 12 months from the date of shipment (or as otherwise stated in the contract). Our sole obligation under this warranty is, at our option, to repair, replace, or refund the price of the non-conforming goods. This warranty does not cover normal wear, modification by the buyer, or damage caused by improper installation, storage, or use.
Except as expressly stated in these Terms, all other warranties, conditions, and terms, whether express or implied, are excluded to the maximum extent permitted by law.
9. Limitation of Liability
To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with any contract shall not exceed the total amount paid by the buyer for the specific goods giving rise to the claim. We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost business, or loss of goodwill, even if advised of the possibility of such damages.
10. Force Majeure
We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, civil unrest, government actions, port closures, strikes, supplier failures, or transport disruptions. The affected party shall notify the other promptly and use reasonable efforts to mitigate the impact.
11. Export Compliance
The buyer is responsible for compliance with import regulations and obtaining any required import licenses or permits in the destination country. We provide standard export documentation (Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin, Fumigation Certificate where applicable) and coordinate export customs clearance through a licensed broker on our side.
12. Intellectual Property
All content on this website — text, graphics, logos, images, product descriptions, and software — is the property of BEST or its licensors and is protected by applicable intellectual-property laws. You may view and download content for personal, non-commercial reference only. Any other use requires our prior written permission.
13. Governing Law and Dispute Resolution
These Terms and any contract formed under them are governed by the laws of the People's Republic of China (excluding conflict-of-laws rules). The parties shall first attempt to resolve any dispute through friendly negotiation. If negotiation fails, the dispute shall be submitted to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in Shanghai, in accordance with its then-current rules. The arbitration award shall be final and binding on both parties.
14. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15. Changes to These Terms
We may update these Terms from time to time. The "Last Updated" date at the top reflects the current version. Continued use of the website or continued commercial dealings after changes constitutes acceptance of the updated Terms.
16. Contact
For questions about these Terms, please contact:
Changzhou Best Supply Chain Management Co., Ltd.
Email: sales@bestalumsupply.com
WhatsApp: +86 189 1582 0169
Address: Building 5, 900 Chenfeng Road, Jintan District, Changzhou, Jiangsu, China